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MobileTopup Support

Knowledge Base and Help Center

  • General 31 Articles

    • MobileTopUp is now on Google Play store!
    • Do you have a mobile App?
    • How Does an eSIM Work?
    • What Countries Can I Send Credit to?
    • How Can I Activate Roaming when Outside of Thailand?
    View all
  • Pre-Sales 19 Articles

    • How to load AIS SIM2FLY through BPI, BDO, Gcash, Palawan Express, Cebuana Lhuillier and M Lhuillier?
    • How Can I Load my SIM2Fly SIM Using Philippine Pesos?
    • How to Make Payments with a Thai Bank
    • I was Charged for a Purchase but the Credit Failed to Send
    • Do you support Bitcoin, Ethereum, and other Crypto Currency?
    View all
  • Sales Support 9 Articles

    • How can I add credit to my MobileTopup App?
    • How do I request a refund for a failed GCash or Coins top up?
    • Why am I being charged when my payment failed?
    • Why is my order PENDING?
    • How Do I Get my Account Approved for Paypal?
    View all
  • Mobile Data and WiFi 6 Articles

    • How Can I Add More High Speed Data to my Current Plan?
    • How Can I Get an AIS Super Wifi Password?
    • What are the APN settings for AIS 1-2-Call?
    • What are the APN settings for DTAC Trinet?
    • What are the APN settings for True Move H?
    View all
  • SIM2Fly 3 Articles

    • How do I check if my number was registered on AIS?
    • Do You Support AIS SIM2Fly eSIM?
    • Where Can I Top Up Credit and Data for my SIM2Fly SIM?
    View all
  • Country Top Up 273 Articles

    • How Do I Top Up Credit on STC Kuwait?
    • How Do I Top Up Credit on Vodacom Democratic Republic of the Congo?
    • How Do I Top Up Credit on AIRTEL Democratic Republic of the Congo?
    • How Do I Top Up Credit on Afircell Democratic Republic of the Congo?
    • How Do I Top Up Credit on Orange Democratic Republic of the Congo?
    View all

Top Articles

  • What is the format of a Thai mobile number?
  • What are some free keypress codes for DTAC, 1-2 Call and True Move?
  • How do I extend the expiry date validity of my SIM?
  • How to load AIS SIM2FLY through BPI, BDO, Gcash, Palawan Express, Cebuana Lhuillier and M Lhuillier?
  • How Can I Load my SIM2Fly SIM Using Philippine Pesos?
  • Where Can I Top Up Credit and Data for my SIM2Fly SIM?
  • Can I get free wifi at the Bangkok Airport?
  • How can I contact the Thai mobile call center?
  • Do You Support AIS SIM2Fly eSIM?
  • What are the Different Mobile Operators in Thailand?

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