MobileTopup Support

Knowledge Base and Help Center

General

How can I contact the Thai mobile call center?

Contact your mobile operator directly for help with your SIM, roaming, account, lost SIM, or data package. MobileTopup can help with a top-up order, but cannot access or change a carrier account.

AIS

  • 1175: AIS call center in Thailand.
  • For account and online support, use the official myAIS app or AIS website.
  • Chat with AIS Aunjai.

True-dtac

  • 1242: True call center in Thailand.
  • +66 99 998 1242: True support while overseas.
  • 1678: dtac call center in Thailand.
  • +66 2 202 8100: dtac support while overseas.
  • For online support, use the official True app or True-dtac website.

Call charges and language options can vary by operator, location, and plan.