If you need to contact the Thai mobile phone operator from abroad, use the international format Thai number. If you are in Thailand, you can dial the 4 digit help desk number. Calling the call center is useful for turning on / off your data plan, turning on international roaming or replacing a lost SIM card.
AIS SIM2Fly and 12Call Call Center
- +662-271-9000 (International AIS and SIM2Fly help desk)
- myAIS app – iOS – Play Store
- 1175 – Domestic Call Center
- 1148 – Serenade Call Center
- 1149 – Corporate services
- Facebook : aiscallcenter1175
- Facebook Messenger Chat
- [email protected]
- Contact Us Form
- Online Chat with AIS Aunjai
- AISCallCenter.ais.co.th
- Online portal services
- @12Call_Fan
DTAC and DTAC Happy Call Center
- +662-202-8100 ( as of aug 12 offline )
- +662-202-8686 – Good Business call center
- +662-202-8000
- 1678 – Domestic call center
- Line Messenger
- @dtac
- Facebook : dtac
- [email protected]
- Online portal services
True MoveH Call Center
MyCat Call Center
- +662-401-2222
- @Line: my by Cat
- Facebook @mybycat
All call centers have English speaking staff.
