MobileTopup supports credit and debit cards, Alipay, USDC, Thai bank and THB wallet options, Philippine Peso (PHP) payments, and USD or THB account balances. The methods available for an order are shown at checkout.

If a card or debit card payment fails

• Confirm that your card is enabled for online and international payments.
• Complete any 3D Secure verification requested by your card issuer.
• Check that the card details and billing information are correct.
• Try a different supported payment method if your bank declines the payment.

If another payment method fails

Return to checkout and choose another available payment method. Thai bank, THB wallet, PHP, USDC, and balance options may be available depending on the order.

I was charged but did not receive credit

Payment confirmation and top-up delivery are separate steps. If the payment is complete but the credit has not arrived, see I was charged but the credit failed to send.