MobileTopup Support

Knowledge Base and Help Center

Sales Support

How do I review my USD wallet balance and history?

Your USD wallet shows the available balance for eligible eSIM, airtime, and gift purchases.

  1. Sign in to the MobileTopup app.
  2. Open your USD wallet.
  3. Select USD wallet history to review deposits, purchases, refunds, and other activity.

Pull down to refresh after a deposit or refund. A new deposit can remain pending until the payment or on-chain transfer settles. If the balance does not update after settlement, contact support with the related order or deposit details.