General
34 articles
How do I install an eSIM on an iPhone?
Before installing, make sure your iPhone supports eSIM, is carrier-unlocked, and has a stable internet connection. Open Orders in the MobileTopup app and select the eSIM order. On ...
How do I install an eSIM on Android?
Before installing, make sure your Android phone supports eSIM, is carrier-unlocked, and has a stable internet connection. Open Orders in the MobileTopup app and select the eSIM ord...
How can I contact the Thai mobile call center?
Contact your mobile operator directly for help with your SIM, roaming, account, lost SIM, or data package. MobileTopup can help with a top-up order, but cannot access or change a c...
Do you sell vouchers or scratch cards?
ThaiPrepaidCard.com has been redesigned and now sells digital voucher and scratch card products with online delivery. View the available Vouchers.
What is Thaiprepaidcard.com?
About us Thaiprepaidcard.com is the topup service started in 2009. With the launch of Mobiletopup.com in 2015, we transitioned the to our new streamlined topup service. Thaiprepaid...
How do I extend the expiry date validity of my Thai SIM?
Extend the validity of a Thai prepaid SIM Keep your Thai prepaid SIM active by adding a validity package before it expires. Check your current expiry date first, then choose the pa...
Can I get a loan when I have no phone credit?
You can get a loan to use your phone with no credit When your phone is out of credit, don't worry, there is still an option where the networks will loan you a small amount to make ...
How can I get a Thai SIM card and phone number?
Getting a Thai phone number Thailand is now one of the top tourist destinations in world. So what's the best way for travelers to get their mobile communications up an running quic...
What is the DTAC Tourist Sim?
DTAC Happy Tourist SIM The most purchased SIM card for tourists who come to Thailand for their vacation, this SIM comes with a Thai phone number you can give to family and friends ...
How can I use AIS 1-2Call Top Up Online?
MobileTopup.com offers the AIS Top Online service for pre-paid 12Call users, know as Refill On Mobile ( ROM ) . With this service we send top up recharge credit directly to the AIS...
Can I get free wifi at the Bangkok Airport?
There is free wifi at Suvarnabhumi Airport. Passengers wishing to use the service must present their boarding passes at any airport information counter to get a username and passwo...
What are the Different Mobile Operators in Thailand?
There are three major mobile network operators in Thailand, all offering nationwide coverage. In 2023 DTAC and TrueMove H merged under True Corporation , but both brands still oper...
How Does an eSIM Work?
How an eSIM works eSIM Logo Setting up a new digital eSim can be easy and painless. The eSIM install process involves 3 main entities: Phone OS (Apple, Android) The carrier (AIS, 3...
Do you have a mobile App?
Get the iOS or Android app Get the Android App With the MobileTopup Mobile Apple or Android apps, you can: Save popular phone numbers Add credit to your in App Balance ( see below ...
What are MobileTopup data-only eSIM plans?
MobileTopup offers prepaid, data-only eSIM plans for supported destinations. An eSIM is a digital SIM that you install on an eSIM-compatible, carrier-unlocked phone. There is no ph...
MobileTopup offical Apps
Apps for Android and iOS are available. MobileTopup app in Play Store What is the difference: app vs. regular website? Using the app will give you a more efficient top up experienc...
How can I transfer my AIS balance?
If you have a balance on your AIS SIM card and would like to transfer it to another number, it's possible. The per transaction and per month limits are quite low as to prevent abus...
Where can I check my True, DTAC or AIS balance online?
Online web logins for Thai prepaid users All three carriers have online eService portals where you can check information about your phone usage. Most let you check your data packag...
Can I Send my Extra AIS 1-2-Call Credit to my Paypal Account?
AIS 12Call Credit Transfer Service If you are leaving Thailand or switching out your SIM card and still have a balance of credit on your AIS 1-2-Call sim, you can use our balance t...
What are some free keypress codes for DTAC, 1-2 Call and True Move?
Here are a collection of Thai USSD or keypress codes and IVR phone numbers for your AIS 1-2-Call , True Move or DTAC Happy phone. Keypress codes are entered into the phone and are ...
What are USSD codes and how are they used?
USSD stands for Unstructured Supplementary Service Data and is a way to communicate directly with the server of your Telco, almost always for free. Here are the major USSD codes in...
Can I Switch Networks and Keep the Same Number?
You Can Change Networks and Keep your Number Number portability was introduced in Thailand in 2014. Both prepaid and postpaid users are free to change the original network operator...
What is MobileTopup.com?
Mobiletopup.com sells prepaid top up credit for mobile phones in over 100 countries . Based in Thailand, we provide several payment options like Alipay , Crypto coins , and Credit ...
What are the Best Places to Buy a Phone Online in Thailand?
If you've decided on the make and model of phone you like to purchase, you'd likely prefer to skip the travel time and hassle of visiting a shop and and just have your phone be del...
How Can I Activate Roaming when Outside of Thailand?
If you are outside of Thailand and would like to use your Thai mobile, you will need roaming services turned on. This is best done before you leave Thailand, but if you were not ab...
What Countries Can I Send Credit to?
International orders are manually reviewed To reduce fraud and limit abuse, we first take payment and then manually review the order. If your order is delayed, it is under review, ...
What is the format of a Thai mobile number?
International Format: +66 8 12345678 Local Format: 0 8 12345678 Country Code +66 Mobile prefix: 8, 9 or 6 8 digit user number: 12345678 Thai mobile phone numbers are currently 10 d...
How can I check my remaining balance?
You can check your Thai Baht balance & validity date for your phone by yourself via USSD Code. Enter this number in your phone and dial: Dtac Trinet Balance Press Dial : *101# or *...
What is “top up", "top up online" or "refill on mobile"?
"Top up" or prepaid mobile phone credit, is known elsewhere in the world as: Credit Reload Recharge Airtime - India Minutes - USA Load - Philippines Top up credit in Thailand are t...
How can I make cheap International Calls?
Calling international from a Thai Mobile can be more expensive than some of the other available options. Standard rates can be around 15 Baht per minute. Using dialing codes can re...
How do I check if my SIM card is registered?
UPDATE 28/08/15: AIS 12Call is now blocking the ability for unregistered number to receive topup credit. According to the NBTC as of July 31, 2015 all Thai SIM cards now need to be...
What are some DTAC Happy FAQs and general information?
What is DTAC Happy DTAC Happy is a prepaid phone and internet service from DTAC in Thailand. What are the benefits? SIM is valid up to 1 year after each refill Free Happy prepaid t...
What is the difference between True Move and True Move H?
Truemove launched a network called Truemove H in 2011. The main reason was the specturm and licecene Truemove held was not compatible with 3G and 4G networks. They are able to reac...
Do I need an unlocked phone in Thailand?
The first thing most people want to do when they arrive in Thailand is get connected. In Thailand, your worst option is being connected on roaming with you home network. Thailand m...