Pre-Sales
19 articles
Do you support Bitcoin, Ethereum, and other Crypto Currency?
We support several major cryptocurrencies including: USDT Ethereum ( 30 THB min. ) Dash ( 30 THB min. ) Dodgecoin (DODGE) (20 THB minimum) USDC Stable Coin (20 THB minimum) Orders ...
I was Charged for a Purchase but the Credit Failed to Send
My balance has been deducted, but I have not gotten my credit This article covers 4 cases where you might be charged, and not get your credit. Debit card payment issues eWallet (Xe...
How Can I Load my SIM2Fly SIM Using Philippine Pesos?
Philippine Peso Payments YES! Read about our Peso payment options here . Available in our App . We currently accept Peso payments with Xendit. We no longer support Coins.ph or Gcas...
How to load AIS SIM2FLY through UB, RCBC, BPI, Maya, Grabpay and ShopeePay?
You can now reload any prepaid AIS SIM2Fly , Claro Peru , 3 United Kingdom and many more with Philippine Pesos ( ₱) using BPI, Union Bank (UB), Paymaya, GrabPay, ShopeePay and more...
Are There Any Purchasing Limits?
When you open a new account there are some daily, weekly and monthly limits in accordance with normal personal expected use. Limits are in place on how many purchase attempts can b...
3DS? What is It and Why Do I Need It?
3D-Secure is the secure protocol designed to ensure enhanced security and strong authentication for you when you use your debit or credit cards for online purchases. It is called, ...
What Thai Mobile Network Operators are supported on Mobiletopup.com?
Thailand Carrier Support We support the following mobile networks in Thailand: Happy DTAC prepaid AIS 12Call and SIM2Fly prepaid True Move prepaid International Carrier Support We ...
How Can I Pay with PromptPay?
Adding Credit with PromptPay We are not currently accepting payments with Promtpay. Rather, we are now accepting online banking payments . We apologies for any inconvenience.
How Do I Request a Top Up from Friends or Family?
If you don't have one of our payment methods listed, an easy way to get a top up is share your number and carrier with a simple link. Then a friend or family member can create an a...
How to Make Payments with a Thai Bank
Thai Online Banking Payments We have added support for the following online banking accounts: Bangkok Bank (BBL) Krung Thai Bank (KTB) Siam Comercial Bank (SCB) Krungsri Bank (BAY)...
What payment methods do you accept?
We accept major Credit Cards - Visa, Mastercard, and JCB , Debit Cards , Alipay , Thai Internet Banks , Coins.ph , Crypto Currency and Paypal (verified accounts only) . Our base cu...
How fast is it to get my credit?
Top up credit sending is a 2 part process Part 1 - Confirming receipt your payment . Once the payment process is fully complete, your order is then sent to the top up function of t...
What information do you get from Facebook?
You are making a financial transaction involving instant delivery, and so we require authentic identities that give us confidence we are engaging in a legitimate transaction. By us...
Can I send top up to a post paid user?
No, you can not use MobileTopup.com to send credit to a postpaid user. Additionally Prepaid credit can not be sent to post paid users. We can however pay the bill of an AIS post-pa...
If the SIM is roaming or I am outside Thailand, can I still top up?
Answer : Yes, of course . As long as the prepaid number is active and valid, you can top it up. You may not, however, get an SMS alert. Topup credit is not related to the SIM conne...
Can I use a Thai bank debit card?
Some Thai Bank debit cards with the Visa or Mastercard logo can be used for online transactions with our service. Here is a list of cards we are aware of and if they work or not. B...
What is your fee and how much credit will I get?
Credit Card For Credit Card and Alipay charges there is a 5% processing fee . For example: If you select 100 Baht , you will be charged 105 Baht , and receive 100 Baht on to the mo...
Is there an expiry date on credit sent?
Run USSD *121# on AIS to show your SIM card validity date. Thai SIM card credit does not expire , as long as you keep your SIM card active. To keep your SIM active you must make on...
Are there any fees when using my Visa outside my home country?
Contact your Visa or Mastercard card issuer to find out, as Visa does not assess any fees to cardholders or merchants . If issuers or merchants decide to assess a foreign transacti...