Can I change my network and keep same numbers?

You can change old  to new network and keep same number.

Number portability was introduce in Thailand in 2014, and both prepaid and postpaid users get a free to change the an original network operator to the new ones or change from prepaid to postpaid.

A few things before you begin the process

  • Account active with your original carrier active for more that 90 days and your number must be valid.
  • Your number must not be tied to contractual obligations with the former carrier
  • Your number must be registered, and the new register will place the number in the same name.
  • Prepaid users should use their entire balance, as balance and validity are not transferable
  • Postpaid users need to pay your final bill with your original carrier.

Documents

An application form, a photocopy of your identification card with signature and a receipt from your current mobile phone provider will be required.

Contact network provider

Contact call center providing services for more detail :  24/7 for your inquires or go to the counter services shop near your place

  • AIS  : 1175
  • True Move H : 1242
  • DTAC : 1678

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