MobileTopup Support

Knowledge Base and Help Center

Sales Support

How can I use the MobileTopup AI agent on WhatsApp or Telegram?

Updated September 3, 2026|Category Sales Support

MobileTopup's AI agent is available on WhatsApp and Telegram. Use either channel to connect your MobileTopup account, make eligible purchases, or ask for help with a top-up, eSIM, payment, balance, or order.

Choose a channel

What the agent can help with

  • Connect your MobileTopup account to the messaging channel.
  • Make eligible mobile top-up and eSIM purchases.
  • Check account balances and order information.
  • Get help with payment, top-up, eSIM, and order questions.

Examples

  • /link: connect an existing MobileTopup account to this chat.
  • /balance: check your USD and THB wallet balances.
  • /orders: view recent purchases and their current status.
  • /topup: start a mobile top-up.
  • /esim: browse available eSIM data plans.
  • /deposit: add funds to your MobileTopup wallet.
  • Ask a question in plain language, such as “How do I top up an AIS number?” or “Where is my eSIM order?”

Start a chat in your preferred channel and follow the agent's instructions. Some features require you to connect your MobileTopup account first.

Follow Us