What if my payment has failed?

Our Credit Card payment processor Thailand based, PCI compliment gateway called Omise.  Omise routes payments thru Thailand’s largest bank – Bangkok Bank.

We are aware that Bangkok Bank routinely fails payments that should succeed

If your payment has failed, here are the know problems we have seen:

  • Bangkok Bank may accept a payment after the 5th or 6th try.
  • 3DS is set to “fail” by the owners issuing bank.  This means the bank has chosen not to support 3DS.
  • The owners card is not set up for online usage.  Can you use your Thai bank card?
  • The card is required to use 3DS, but not yet enrolled.

Unfortunately if your card does not work, we have no recourse except to suggest using Paypal.

 

 

 

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