Knowledge Base and Help Center
3G/4G and WiFi
How do I add more high speed data on my current plan?
What are the APN settings for DTAC Trinet?
How can I get DTAC wifi?
How can I get an AIS super wifi password?
What are the APN settings for True Move H?
What is the format of a Thai mobile number?
Can I get a loan when I have no phone credit?
What are all the Mobile Operators in Thailand?
What is “top up”, “top up online” or “refill on mobile”?
How can I check my remaining balance?
How fast is it to get my credit?
What is 3DS and why do I need to use it?
Are there any fees when using my Visa outside my home country?
What payment methods do you accept?
Can I send top up to a post paid user?
What if I do not get my topup credit after I’ve paid?
How do I know if the credit has been sent?
What if my payment has failed?
What if I sent credit to the wrong number?
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